How can I book a private transfer?

How can I book a private transfer?

To book a private taxi transfer upon arrival or departure, you can contact us by email at info@favilletours.com or by selecting on our page “SERVICES” the desired service, adding it to the cart and proceeding with the order.
To send a quote, we will ask for the following data: number of people, number of bags and details of the flight or train (time and number).
To confirm the reservation, a full or partial payment is required to pay by credit card. Upon payment, you will receive the voucher to show to the taxi driver or at the desk.

What payment methods are available?

Upon confirmation of booking, a deposit of 25% of the total amount is required to be paid by credit card or bank transfer. The deposit is refundable up to 7 (seven) days before arrival in case of cancellation. The balance must be paid in the same methods mentioned above 7 (seven) days before arrival.

Where should I park if I come to Venice by car?

If you’re coming to Venice by car, Faville Tours can book for you a parking space at Garage San Marco, at the Piazzale Roma terminal, near the office. Our clients are entitled to a 10% discount in peak season and a 20% discount in low season.
Contact us for more details!

Is there a maintenance service during your stay?

Yes, certainly. If you experience any problems during your stay you can email our maintenance service operator on maintenanceinvenice@gmail.com or call +39 334 5408368 every day from 8.30 am to 1 pm and 2 to 8 pm.
Our assistance service will deal with resolving your problem as quickly as possible and you won’t have to await maintenance staff in the flat. Our technicians operate independently as they have keys to the flats.